Terms and Conditions
Introduction
Welcome to Lenox Instruments. By accessing our website, using our services, or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding.
Warranty Policy
All Lenox Instruments surgical instruments are guaranteed for life against manufacturing defects, provided they are used for their intended surgical purpose. We will either repair or replace the instrument at our discretion. Our instruments undergo rigorous quality inspections both at the factory and before shipping to ensure they meet our high standards.
Return and Exchange Policy
Returns are accepted within 30 days of purchase, provided the instrument is in its original condition.
Used and autoclaved instruments are non-returnable.
If an instrument is found to have a manufacturing defect after use, it will be repaired or replaced.
Customized and engraved instruments cannot be returned, but manufacturer warranties remain valid.
Limitation of Liability
Lenox Instruments shall not be liable for any direct, indirect, incidental, or consequential damages arising from the misuse, improper handling, or unauthorized modifications of our instruments.
Intellectual Property Rights
All content on this website, including text, images, and trademarks, is the property of Lenox Instruments and may not be used, copied, or distributed without prior written consent.
Amendments
Lenox Instruments reserves the right to update these Terms and Conditions at any time. Continued use of our website or products after such changes constitutes acceptance of the revised terms.
Contact Us
For any inquiries regarding these Terms and Conditions, please contact us at info@lenoxinstruments.com.