Placing an order with Lenox Instruments is simple and straightforward. Here’s how you can do it:

1. Visit Our Website: Go to our online store at lenoxinstruments.com.
2. Browse Products: Navigate through our product categories to find the dental instruments you need. You can view detailed descriptions and specifications for each item.
3. Select Items: Once you find a product you want to purchase, select the desired quantity and click the “Add to Cart” button.
4. Review Your Cart: After adding items, click on the cart icon to review your selections. You can adjust quantities or remove items if needed.
5. Proceed to Checkout: Click on the “Checkout” button to start the ordering process.
6. Enter Shipping Information: Provide your shipping address, ensuring all details are accurate.
7. Choose Payment Method: Select your preferred payment method from the options available, including credit cards and PayPal.
8. Review and Place Order: Review your order summary, including shipping costs and estimated delivery time. Once everything looks good, click the “Place Order” button to complete your purchase.
9. Confirmation: After placing your order, you will receive a confirmation email with your order details and tracking information once it ships.

If you prefer not to order online, you can also place an order by phone or fax. For phone orders, call our customer service at 1-800-223-4311 during business hours.

No, you do not need to create an account to place an order on our website. You can complete your purchase as a guest. However, creating an account can enhance your shopping experience by allowing you to track your orders, save your favorite products, and store your shipping and billing information for future purchases. If you choose to create an account, it’s quick and easy, and you can manage your orders more efficiently.

ou can easily track your order by following these steps:

1. Check Your Email: After your order has shipped, you will receive an email confirmation that includes your tracking number.
2. Visit the Tracking Page: Use the tracking number provided in your confirmation email to check the status of your order. You can do this by visiting the AfterShip tracking page at AfterShip and entering your tracking number.
3. Order History: If you have an account on our website, you can also log in and view your order history, which will include tracking information for your recent orders.

If you have any questions or need further assistance, please feel free to contact our customer service team.

Return can be made within 30days of Purchase in original Condition,

Used and Autoclaved Instruments will not returned.

After Usage If instruments have any manufacturing default, it will be repaired or replaced,

Customized Engraved Instruments Can not returns, Manufactures Warranties will be Valid